For all trains
Please pick up your tickets when departing, we do not mail tickets. Bring a copy of your order with you. Group tours & fares, charters, special field trips and memberships – call toll free 1.800.819.2291 for more information. MasterCard & VISA accepted. Schedules, equipment and fares subject to change without notice or liability. Operated by the Adirondack Railway Preservation Society Inc. under the authority of New York State Dept. of Transportation. No pets allowed on any train except for service dogs. All promotions, coupons and discount programs prior to December 31, 2009 no longer valid. Adirondack Scenic Railroad is not responsible for typographical errors on this website.

Alcohol and Food Policy

No passenger is allowed to bring any alcoholic beverages on board the train.
Passengers traveling on the Utica to Thendara or the Utica to Thendara Rail & Cruise routes ONLY are allowed to bring a small cooler of food and beverages for the day (it should be small enough to fit in your seat with you). All coolers will be checked for alcoholic beverages during boarding, and you will be asked to return any alcoholic beverages to your car before departure.
Passengers departing from other stations or riding on our shorter, special event trips are welcome to take advantage of our café car, which serves food as well as alcoholic and non-alcoholic beverages. See our website for menu information. Coolers are not permitted on these trips.

Cancellation Policy

There will be no refunds for purchased reservations under any circumstances.
You may change your date/time of travel twice, subject to availability.
In the event that you are unable to attend a train and know of someone who would like to travel in your place, you may transfer your reservation into someone else’s name. The person WHO ORIGINALLY RESERVED MUST CALL our office toll-free at 1-800-819-2291 PRIOR TO THE DATE OF TRAVEL to arrange any reservation transfer. Requests for reservation transfers from anyone other than the person who originally placed the reservation will not be honored.
In the event that you are unable to reschedule or find a replacement traveler, we will offer a credit equal to the original purchase, to be used before the close of the following season. This credit does not guarantee you a seat on any train; it does, however, guarantee the value of your credit toward any reservation you make during the season.

FOR POLAR EXPRESS ONLY: Once the Polar Express has completely sold out, we keep a waiting list of families who would like to ride. If you find you cannot attend, contact our office toll-free at 1-800-819-2291. We may be able to match you with a family from the waiting list, but a match is not guaranteed.
Resale of Adirondack Scenic Railroad reservations is not permitted.

Notes about Wheelchair Accessibility

The Utica, Remsen, Thendara, Lake Placid, and Saranac Lake Stations are currently wheelchair-accessible. There is a wheelchair lift or a ramp at each of these locations to assist wheelchair-bound passengers.
Our other stations are not wheelchair-accessible at this time, nor is the shuttle bus that brings passengers from the Thendara Station into Old Forge for the Utica-Thendara round trip. Those who use a wheelchair for most transportation but are still able to walk may bring their wheelchairs with them, walking a few steps to board or disembark the train or to get on the bus. If the wheelchair folds up, it can be brought on the bus.
Due to the size of the entrances to our coaches, any wheelchair must be of standard size – we are unable to accommodate large electric scooters.
If your party includes someone who is in a wheelchair, be sure to notify us during the checkout process. If you did not notify us during checkout, call the station from which you will be departing:
Utica: 1-800-819-2291
Thendara: (315) 369-6290
Lake Placid/Saranac Lake: (518) 523-4237
Any passengers who are in wheelchairs must arrive early (30-45 minutes prior to departure) to allow extra time for boarding.



Save Money with large groups!
Organize any large group of 25 or more for big discounts, call our group coordinator at 800.819.2291. This does not apply to Polar Express Event.


 
We welcome all type of sales: Telephone, Walk ins & On line.
 
Go to www.iloveoldforge.com for the calendar of events for
Old Forge for the day that you are considering riding.
 
All tickets can be ordered on line unless noted with "No on-line sales."